Return Policy

At Curva Store, customer satisfaction is our priority. We carefully inspect all orders before shipping, but if there is an issue with your order, we're here to help.

Eligible Refunds & Exchanges

You may request a refund or exchange if:

You received the wrong item.
The product arrived damaged or defective.
The item received is different from the one you ordered.

Request Period

To be eligible for a refund or exchange, please contact us within 48 hours of receiving your order and provide clear photos showing the issue.

Exchange Process

Once your request is approved, we will arrange an exchange for the correct product at no additional cost.

Refund Process

If an exchange is not possible, a refund may be issued after the product is returned and inspected.

Non-Eligible Cases

Refunds or exchanges are not available for:

Change of mind after receiving the order.
Incorrect size selection by the customer.
Products that have been used, washed, or damaged after delivery.

If you experience any problem with your order, please contact our support team as soon as possible. We are committed to finding a quick and fair solution.

Thank you for shopping with Curva Store.